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- Can I speak with someone about my order? – Rugs USA
Chat us: live chat (Note: Your chat will create an email if sent during off hours or if all support representatives are busy helping other customers) Email us: info@rugsusa com Call us: +1( 800)982 7210
- Rugs USA
Rug Protection Plans Protect your new area rug by purchasing a protection plan! Rug Care Get the most out of your new area rug by following our helpful care tips! Accounts Privacy We've got you covered on all things accounts privacy! Customer Support We're here to help create your dream space!
- Submit a request – Rugs USA
If you would like to speak with a Rugs USA Customer Service Representative please select "Customer Service Assistance " If you are requesting data removal please select "CCPA Request"
- Orders - Rugs USA
Have a question about your order? We're here to help!
- Returns - Rugs USA
We hope you love your new purchase! However, if you're looking for return information we can help!
- How can I track my order? - Rugs USA
**If your order starts with "WS," please contact Customer Service, who can provide you with all tracking information regarding your order We have upgraded our systems to provide an overall better experience which has temporarily impacted some of our existing features
- I have an issue with the product I recieved – Rugs USA
If your item(s) arrive damaged or you receive the incorrect item(s), please contact our Customer Service team and provide your order number, name of the product, and images of what you recieved Click here to Contact Us
- What is the cancelation return policy for the Custom Rug . . . - Rugs USA
Once your order has been placed, we cannot guarantee a window for cancellations If you need to make an adjustment to your existing custom rug order, please contact Customer Service as quickly as possible so we can do our best to assist you at +1800-982-7210
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