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Customer Portal Troubleshooting - International Air Transport Association If you still do not receive the Reset password email, then complete the troubleshooting form available on the Login Page of the IATA Customer Portal Proposed workaround while we fix the incident: The workaround is to navigate directly to the portal https: portal iata org s login ?language=en_US and click again on the “Forgot password
What do I need to set up two-factor authentication? The IATA Customer Portal uses the Time based One Time Password protocol (TOTP) for the two-factor authentication This means that you can use any TOTP authenticator to access the IATA Customer Portal