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- ¿Qué es help desk? | IBM
Help desk es una herramienta de software que responde las preguntas de clientes en tiempo real, además de asistirlos con soporte técnico u otros problemas
- What Is a Help Desk? | IBM
A help desk is a software tool or team of human agents that enable a company to support its customers in real time
- O que é um Help Desk? | IBM
Help desk é uma ferramenta de software ou uma equipe de agentes humanos que permitem que uma empresa ofereça suporte a seus clientes em tempo real
- Was versteht man unter einem Help Desk? | IBM
Ein Help Desk ist ein Software-Tool oder ein Team von menschlichen Agenten, die es einem Unternehmen ermöglichen, seine Kunden in Echtzeit zu unterstützen
- What Is a Service Desk? | IBM
An IT service desk is a delivery mechanism that provides a single point of contact (SPOC) between IT organizations and end users
- Che cosè un help desk? | IBM
Un help desk è uno strumento software o un team di agenti umani che permettono a un'azienda di prestare assistenza ai clienti in tempo reale
- IBM Support
IBM’s technical support site for all IBM products and services including self-help and the ability to engage with IBM support engineers
- 什么是帮助台？| IBM
随着数字化转型的不断兴起，帮助台对于大型和小型企业的运营都变得至关重要。因此，帮助台生态系统必须既敏捷又具有适应性。以下是现代帮助台最能发挥效用的三种情况¹： 客户自助服务： 通过 Web、移动和 语音渠道 实现 AI 驱动的自动化帮助台支持。这可能包括一个聊天机器人，用于回答
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